01. The Order
Our Online order cut-off time is 9 AM in the morning. If the order is submitted before 9 AM, will be processed on same day. Orders submitted after the cut-off time will be shipping next business day.
Our K-71TM (E71T-1C/1M) is Dual-shielded wire. That being said, it is specifically designed to be used WITH gas. If you need Self-shielded (Gasless flux cored wire), we recommend you K-NGS (E71T-GS)
If the order is not dispatched, it can be cancelled without any fee. Once the order is dispatched, it considered as a return order and restocking fee will occur. Please contact the customer service to cancel the order.
Our primary carrier is USPS. Depends on the destination and the order quantity, your order can be shipped via UPS.
You can simply check the order status by submitting information on the 'Order Tracking' page.
Depends on the carrier's schedule, the delivery can be delayed. Please allow 3 to 5 more days in case of the shipping delay. If you have not received the package after that period, please reach out to the customer service.